Service terms
These terms describe the general conditions for using the Bright Path Cleaning Services website and requesting cleaning services.
Quotes and estimates
Online amounts are estimates based on the property details and cleaning needs provided. If the scope changes, any added service amount requires separate customer approval. A quote request does not require payment or confirm an appointment.
Booking requests and availability
A requested date or arrival window is not confirmed until Bright Path reviews the request and sends confirmation. Service remains subject to location, property, staffing, access, and scheduling availability.
Customer information and access
You agree to provide accurate property, contact, access, and service information. Please identify conditions or access restrictions that could affect the work. Bright Path may pause or decline work when safe or reasonable access is not available.
Payments
Any deposit, remaining balance, payment authorization, and refund terms will be shown or communicated before the applicable payment is completed. Card information must be entered only in payment-provider-controlled fields when online payment is available.
Changes, rescheduling, and cancellation
Tell Bright Path as soon as possible when an appointment needs to change. Any timing requirements, charges, credits, or refund conditions that apply to cancellation or rescheduling will be communicated with the booking and should be reviewed before the appointment is confirmed.
Website use
Do not misuse the website, interfere with its security, submit false information, or attempt unauthorized access. Website content is provided for general service information and may be updated as Bright Path’s services change.
Questions
Use the contact page if you have a question about these terms or the terms provided with a booking.